Delivering Performance for Global Medical Devices Business Unit
SITUATION
Business Unit with revenues >$1 B; markets specialized medical devices
Strong history of success: global leadership position after a decade of double-digit growth
Global pressure on healthcare spending and maturing of some product/market positions pose challenge for future innovation and growth
Generation change to a new General Manager and leadership team charged with taking business to next stage
SOLUTION
Support GM and new leadership team over 24+ months to lead the transformation of the Business to position for sustained success over the next 5 years and beyond
Help team to identify and align around a new strategic direction, and make it actionable:
Following a strategic diagnostic, work with the leadership team to agree a set of six strategic imperatives
Translate strategic imperatives into concrete action plans, accountabilities, and breakthrough projects
Work closely with GM and HR Director on leadership team development
Develop new behavioral norms and mutual commitments for the team
Support honest conversation about “team versus silo” behavior and new leadership expectations
Work closely with the GM and leadership team to realign the organization to delivery strategy
Agree new roles and accountabilities needed at the leadership level
Collaboratively design workshops to develop new organization design across BU–organization structures, processes and decision authorities
Detailed design of new global organization in Quality and Compliance
Work closely with R&D and Manufacturing leadership to develop new processes to accelerate successful innovation
Design new organization and processes to identify emerging business and innovation opportunities
Develop and pilot enhanced leadership team process to shape innovation portfolio, prioritize projects, and direct investment
Work closely with HR Director to shape development of new culture of empowerment and accountability
Define concretely new culture and behaviors
Engage Top 120 in workshops, role-plays and cascade of re-contracting, about the what and how of their roles given changing expectations of leaders
RESULTS
In first year of the program, BU delivered the best results in the Group (measured by actual bottom-line result versus plan).